Refund policy

All sales are final. We do not accept returns or exchanges.

Refunds are only issued if your order never arrives. If your tracking shows no delivery 45 days after your order date, email us at royal.advent1@outlook.com with your order number and we'll refund you in full.

Lost, stolen or damaged packages are covered only if you added Shipping Protection at checkout. Items that break within 30 days of delivery are covered only if you added the 30-Day Warranty. Covered claims are replaced, not refunded. To make a claim, email royal.advent1@outlook.com with your order number and a photo within 7 days of delivery (or of the item breaking, for the warranty).